The innovative service delivery model which, by design, delivers high quality services at a low cost footprint. The clusters of rural delivery centres in a hub-and-spoke model are of relatively smaller size built on the principle of decentralized self-reliant service centres and centralized work distribution and aggregation.
Distributed Micro Centres
Hub & Spoke: small delivery centers, geographically dispersed, individually managed
Empowered, values-driven teams with high “connected-ness”
Tech infra comparable to urban centers using ‘fit-for-purpose’ technology
Collaborate with local NGOs/agencies for hiring, infra creation support
Hard wiring into community - invest into relevant projects - resultant long term competitive advantage.
Domain focus on identified industry segments - creating capabilities in focus verticals
Emphasis on learning and development – rapid acceleration of learning curves